BT Group Off Campus Drive 2019-20: Are you looking for latest off campus drives? then, you must check this post. BT Group is recruiting 2018 and 2019 batch freshers for Trainee job openings. BT Group, Bangalore is inviting applications from the BE/B.Tech graduates. So, 2019, 2018 pass outs can apply now. Also, candidates can check the eligibility criteria & job requirements in the below sections. However, You can also find the requirements & the selection process in the recruitment notification. Also, you can find latest jobs in BT Group in all major locations like Hyderabad, Bangalore, Pune, Chennai, Kolkata, Delhi, Noida, etc.
BT Group Off Campus Drive for 2018/19 BE/B.Tech Freshers in Bangalore | Apply Now
Job Role: Front line, technically-aware customer service agents who demonstrate excellent customer care skills (e.g. owning, driving, communicating/updating and all 5 BT values) such that customers that they call/call them are left ‘delighted’ with the experience.
| Company Name | BT Group |
| Job Designation | Service Desk Trainee |
| Job Location | Bangalore |
| Employment Type | Full Time/ Regular |
| Salary | Best In Industry |
| Job Discipline | Customer service |
| Education Requirements | BE, BTech |
| Last Date To Apply | 30th November, 2019 |
Eligibility Criteria
- BE/B.Tech graduate(2018 Or 2019 Passouts only can apply)
- Candidates have to apply before the last date to participate in the drive
Job Responsibilities
- Works on the customer service helpdesk and answer and pro-actively make calls to resolve customer issues.
- Manage supplier activities (e.g. really driving/escalating 3rd party agents to dispatch and repair faults to meet our service level agreements)
Skills/Experience
- Understand the BT products and services that they represent to a solid ‘basic’ level (e.g. same as Sales employees) and in-depth BT’s operational/service processes.
- Due to the technical nature of their work, 3-4 months of formal training is required and these people are not ‘script-driven’ call centre types
How To Apply for BT Group Off Campus Drive?
Eligible candidates can apply for the BT Group Off Campus Drive for Service Desk Trainee vacancies in Bangalore using the following link.
Application Link & More Details: Click Here
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